I was looking for a shop in your vicinity and by accident saw Prancing Horse repair shop. As I needed a car repair I went into inquire. I found all their staff very helpful and came back later with my car. This facility will meet and exceed your expectations, the repair was first class plus......The owner agreed to fix another “accident” on my car and again was impressed by the repair service. Yes there are bigger repair shops in Victoria with more advertising, more mechanics and more talk of promises but glad I chose Prancing Horse for the customer service that delivers and their Gold service repairs, but don’t take my word for it..........................Find out yourself.
- John Lawrence
Hot Tip: When choosing an autobody shop, trust your gut. Edmunds, the car guide company, offers five tips for choosing the right autobody shop. I found these tips after I chose Prancing Horse Autobody & Paint; but, I chose this shop – having rejected lesser shops – because their front counter staff won my trust. They are patient, experienced, honest and fair. They quickly identified damage I had not noticed. They sourced hard-to-find parts. And they made my car look show-room new. “Follow Your Intuition” (that's Edmunds Tip Number 5). This shop, Prancing Horse Autobody & Paint, excels because it has character and soul, and they deliver a flawless product. Check it out. You'll see what I mean.
This is the 2nd time we've used Prancing Horse, following a couple of small accidents. Unfortunately we were in need of such a service; but fortunately, we found Prancing Horse! They did a bang-up job. Well, actually, an "un" bang-up job! The car looks better the before the accident. Christine at the front desk was friendly, informative, and respectful. Bernie (the owner) let me know it would be likely a 3-4 day job, and they had it done in 2 days. Service was personable, and I felt appreciated for bringing the car to them, unlike a couple of other shops in town, where the vibe was more like I was a nuisance, bringing my car to them. I highly recommend, and will be happy to take my car there again, if such a need arises.
- Hersh Kline
Took my car in for an ICBC repair, and these guys went above and beyond fixing the damage. The car looks better than it does before the accident. They also cleaned out the inside and the outside free of charge. Could not recommend them enough!
- Mitch Pop
Prancing Horse did a fabulous job on my Prius! We highly recommend Prancing Horse. Initially had a little challenge and Bernie made everything perfect. Thanks for your awesome integrity Bernie. So appreciate who you are!!!
- Kalia Leslie
My new Ioniq EV had front bumper damage. My private insurance recommended their body shop CV but I chose Prancing Horse. Before dropping off for repair my car was dirty inside and outside. Once repairs were finished my car was very clean and am happy with the repairs.
- Phu N.
Prancing Horse was recommended by a friend. Good choice! The staff was courteous and helpful. They did a great job on my car. It looks just as good as new. Thank you!
- Linda P.
I recently had my brand new Range Rover Autobiography clipped in a parking lot while I was in the grocery store. Damage required the rear tail light, quarter panel, bumper, and trim to be fixed/painted/ or replaced. I looked up Bernie by name because he worked on a vehicle of mine in the past. Service at Prancing Horse as outstanding. They literally took care of everything from setting up a rental car, to dealing with insurance, and doing outstanding work on the fix of my vehicle. You can trust Prancing Horse to offer you service that you will be extremely happy with and comfortable recommending to your family and friends. Thanks for everything guys :)
So pleased with the body work done. My car looks brand new! Not only did they wash the outside of my car but inside as well. Looks like it was professionally detailed. Prancing Horse charged half of what Advance Collision quoted as an estimate for the work.
- Anita C.
We just had our minivan repaired at Prancing Horse, after a fender bender that took out a headlight. Prancing Horse took photos, and our information, and gave us an appointment for about 2 weeks ahead. It took very little time to do that. Once we got the car in for repair, it couldn't have been done any more efficiently. We used a loaner car for a couple of days - a very nice new VW. The work was very well done, and they even buffed away a yellow paint smudge from some parking lot (I presume) thing that occurred on a different part of the car - a separate incident. The van was returned to us with a clean interior and exterior. Service beyond my expectations. Really a great experience throughout! Highly recommended!
- Anita C.
"I just wanted to drop a line to tell you how much I appreciate the time and effort you put into my car.
I fully realize that, that is your business, however, I do feel that you went 'the extra mile' to see that all went well. Not all businesses do that, as you know.
You'd never realize that anything had happened to the car and I thank you."
- Victor W.
We've needed bodywork a total of four times on three separate vehicles over the past year or so. We are bringing in the fourth one in today. My daughter's VW Beetle was badly vandalized by fist-sized rocks, repaired - and then hit from behind a short time later. You folks did a great job both times. My wife's BMW was the victim of a hit and run and you helped us again. My son's Mazda pick-up was hit, too. You fixed it up for him just this week. It looks great.
As (very bad) luck would have it, my daughter's brand new Nissan Versa was rear-ended last night. The damage is pretty extensive. With confidence, we're bringing that vehicle to you, too. We know you'll do another superb job.
On the basis of the work you've done for our family, we've recommended your shop to several friends. Keep up the good work. If our 'luck' continues, we may see you again. Don't take this the wrong way but I sincerely hope we don't.
- Dan Wood
In June, 2011 Jon and the team at Prancing Horse did a fantastic job of painting and repairing my 1990 Miata. The service and the work was exceptional. Everyone comments, including Miata owners, on how great the car looks - just like new! I highly recommend this shop for its commitment to detail and providing customers with excellent service.
Thank you again,
- Caroline Moore